Enhancing Oracle Secure Global Desktop

Oracle Secure Global Desktop (OSGD) provides secure and fast access to heterogeneous Linux/Unix and Windows application for users connected from the Internet or Intranet. It’s also the perfect tool for system administration and IT operation and maintenance. ToolBox Solution complements with Visulox the standard product Oracle Secure Global Desktop for customers with complex IT infrastructure.

Visulox implements the following features.

• “Accessibility” complements the feature set of an OSGD Array and OSGD Gateway with Access Load Balancing and software 2 Factor Authentication.
• “Management” enables administrator and user groups to have a view of the current application usage. This module was developed to provide an enterprise role based view detached from the OSGD administration tool. This module also includes access management based on timetables and temporary access for users or the access based on a granted time budget for a single user or a defined group of users.
• “Cooperation” provides role-based usage of the OSGD Shadow function. Thus, integration of processes for active support through external employees on live-systems using the four-eye-principle is possible. It provides many advantages: knowledge-transfer, mutual support, access control, confidence-building measures via online inspection. Also an enforced four-eye-principle called Dual Control is possible.
• “Recording” defines in the central OSGD configuration that all interaction between the application and the user is recorded onto film including keyboard entries .This information is available for analyzing at a later time using the build-in or external player. Approximately 3.5 - 10 Mbytes of data are written per hour by each recorded application.
• “File transfer” gives the user the ability to transfer files between his desktop and the IT-infrastructure. The transfer is scanned and controlled.
• “Report” Module generates reports about the usage: Who, what, when including granting access and file transfer.
• “Archive” is an option to implement an automatic transfer of all videos/logged data out of the access zone into revision zone of the datacenter. This guarantees an well defined access process for all collected data.    
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Visulox, from ToolBox Solution, an Oracle Gold Partner, is well accepted in the market (many customers are in the telco industry). The solution is very robust, because it is a independent layer in the network.