Cooperation – Four Eyes See Better Than Two
In our company, Cooperation incorporates mutual control and knowledge transfer.
A real comparison may help to explain this more clearly – let’s take Formula 1 and its pit stops. A racing team can only win if both the driver and the pit stop engineers work together optimally. When everybody’s know-how is symbiotically linked. This is the only way for problems to be solved in a matter of seconds, without losing valuable time. After all, time is money.
Time is also money in your business. Particularly in relation to your IT infrastructure. Even a small outage can mean heavy losses. In order to avoid both, you turn to specialists to quickly and professionally solve the problems, just like in Formula 1.
With our Cooperation solution, even in its simplest form, an external and internal administrator can work together to override an application that is causing a problem. Either just by accessing it or by directly cooperating interactively via mouse and keyboard. How far the competences of the respective administrators go is decided by you.
Thus, by involving external specialists you can get your IT infrastructure going again after the shortest possible time, safely, simply and – most importantly – quickly, regardless of where the administration partners are located and the kinds of systems on their workstations.
Furthermore, our Cooperation solution offers all necessary conditions for targeted online training of entire employee teams. There is also the possibility to have complete administrator pools cooperating across disciplines on one project, one problem, under the leadership of one moderator with overall responsibility. True to the saying – many eyes see many things.